What is the change resource problem? Two items came across my consciousness recently which are not difficult to link. The first is a set of lessons learned from projects in an organisation. An outstanding item of the lessons is the complaint that not enough people resources were available, or the people allocated already had a …
Tag archives: qualifications
Knowledge or Competence?
What do employers want from their employees: knowledge or competence? I visited a client recently who told me they were re-orienting their training because they needed people who can do things, they distinguished between “know how and know what”. Know how is knowledge, often raw and not contexualised, classically this knowledge is gained in a …
Better training outcomes
Aim higher, be better As an experienced trainer I am often frustrated by the poor (or most likely non-existent) post training activity of the candidates which should be consolidating their learning during the course. Why would any manager invest in training their staff if their organisation is not going to benefit from it? Well it …
Change Advocates — a good idea?
The idea of advocating change Change advocates both promote change in a business and help protect staff from poor change implementation. They do this by advocating the change on behalf of the business and being a channel between affected staff and senior managers. The role demands trust and respect from both staff and managers; here …
Change Manager Standards
Two new standards announced In the last few months two organisations have announced standards to define the role of the Change Manager. We wait for years for the role to get a formal definition and then two turn up at once. We believe that these standards are an important development in the maturity of managing …
How to persuade people to change
Persuasion skills for a Change Manager There are two basic ways to get people to do what you want: tell them and ask them. Actually, telling people is incredibly effective and works more often that you might expect. Tell is really the tool of the manager. I remember when I first became a manager (actually …
Demonstrating value for a PMO
How can a PMO use qualifications to demonstrate added value? A major problem that every Portfolio, Programme, or Project Office (PMO) has is demonstrating added value that justifies its existence. This note explores the role that professional qualifications can have in addressing this issue.
C4CM qualifications in context
Our awarded QCF credits (Qualifications Credit Framework) are ideal for toping up on continuing professional development (CPD) and can be used to apply for other post graduate qualifications such as Diplomas and Degree programmes. The qualifications are offered in modules that are appropriate for both change professionals and strategic managers. They work well to evidence …
Qualification of choice
Severn Trent Water credits C4CM qualification as the qualification of choice in their search for an experienced business change manager: