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Change Advocates — a good idea?

The idea of advocating change Change advocates both promote change in a business and help protect staff from poor change implementation. They do this by advocating the change on behalf of the business and being a channel between affected staff  and senior managers. The role demands trust and respect from both staff and managers; here …

The strategy dilemma for change

Translating a guess into a plan The dilemma for change managers leading a strategic organisation change is translating the uncertainty of the strategic analysis and decisions into actionable plans to deliver benefits. The problem is that there is no right answer to the question “what should our strategy be?” The strategists have looked into the …

Design your change around decisions

Decisions first, organisation later Which do you think should come first: the definition of the task to be carried out or the team to do the task? So what happens when an organisation needs to change: the top manager re-organises his senior team to prepare for the change. This seems to be putting the cart …

Do you know why?

Why is it important? Three things popped into my mind this week: a paper in the recent Sloan Management Review about the basic question every project should answer; a graphic in a book about project types due to Eddie Obeng; and recollections about reviewing projects. They all revolve around the question ‘why are we doing …

Where does change management fit?

Inside, outside, alongside In a recent tutorial, Prosci proposed some models for organising a change team with a project team. They came up with four models described below. I think they missed the most important model. Read through the article and see if you agree with me.

Three supports to successful change

Is Managing Change the same as Project Management? A recent tutorial from Prosci identifies three critical areas of activity needed for change success. The model is both simple and elegant. However, it opens the question about where should change management professionals go for their support. The three areas are: project management; sponsorship; and change management. …

Communications: urgent or important?

The communications challenge On a course recently a participant offered a throw-away comment during a discussion on stakeholder engagement: “I find there is so much stuff I have to do that I don’t have the time for communications”. This seemed to sum up for me the way projects and change teams deal with communications and …

Rate of Change and Change Saturation increase

Depressing News: change saturation increases Recent data reported by Prosci show that both the amount of change expected by organisations and the number of organisations saturated by change have increased. This is a gloomy outlook given the problems most organisations have in doing change. Lets put these three ideas together and see what can be …

Change saturation – change centres on stakeholders

Its the stakeholders that decide if a change is a success or failure. No matter how hard the change team plan a change, nor how creatively the team designs a change; if the stakeholders don’t buy in the change will not happen. Prosci are collecting data for their next research survey of organisations. To promote …

C4CM qualifications in context

Our awarded QCF credits (Qualifications Credit Framework) are ideal for toping up on continuing professional development (CPD) and can be used to apply for other post graduate qualifications such as Diplomas and Degree programmes. The qualifications are offered in modules that are appropriate for both change professionals and strategic managers. They work well to evidence …