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Projects versus business change?

What is the difference between a project and business change? A lot of organisations use projects to deliver business change; whereas the most practiced change management method in the US (prosci) shows how to add business change to projects. So either a project delivers change (as most organisations want it to) or it doesn’t (which …

What about those small change projects?

Small Projects When training in organisations I often come across line managers who are running quite small change projects. They typically involve only 2-4 staff (mostly part-time) and some IT resource. A typical scope might be: Change a process or data collection to meet a new statutory requirement Introduce a new form to collect data, …

Convincing people to change

In a recent posting on their web site Prosci have discussed their ADKAR model for describing how an individual makes a successful change. Towards the end of the article they provide data from a recent webinar in which they ask which stage of the model poses the biggest challenge. Just over two-thirds of the respondents …

How does that affect the benefits?

We have a focus for all of our training on change: delivering benefits to our clients. We also use a similar mantra with our clients to help them be successful in change which is: How does that affect the benefits? It is intended to focus every interaction, from the top down, on the benefits and …

Does the Change Curve exist?

What is the Change Curve I am sure many of you will have heard or know of the change curve. This is the idea that all humans go through a series of emotions as a result of a change. The curve shows the different emotions and plots time (x-axis) against a number of different measures …