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Selling a change

How useful are selling skills for Stakeholder Engagement? Stakeholder engagement is frequently difficult. The change team need to get stakeholders engaged and often positively involved in a change for success. Since the power in the relationship often lies with the stakeholder it seems to me this is a similar situation to a salesman-customer interaction. There …

Is assurance the next big thing?

The next big thing I propose that assurance is the next big topic in programme and project management. I am reading more about it, customers are asking about it (though not yet for it!), and we have just finshed a new qualification for people doing project and programme assurance with our partner Aspire. The catalyst …

Where projects end and change begins

Change adds value to projects In a recent Prosci article the author provides useful questions to elicit the value of doing people change on top of a delivery project. I also find that many people in the project world just don’t get the ‘change’ bit. A large multinational company I have talked to wants to …

Three Myths for Change

Applying strategic thinking to change In a recent blog posting on HBR Nick Tassler wrote about three myths he has found in strategic thinking. I thought these ideas have just as much relevance for Managing Change. These three myths help to focus on doing the right things to make a difference with the resources available …

It's still the Senior Manager wot did it

Contributors to Change Success A recent email from Prosci about their 2013 survey (results published this year) lists the top seven contributors to change success. This is probably the most important result from the survey and the most widely reported. Top of the list, again, and by a large margin is ‘active and visible executive …

Change Manager Standards

Two new standards announced In the last few months two organisations have announced standards to define the role of the Change Manager. We wait for years for the role to get a formal definition and then two turn up at once. We believe that these standards are an important development in the maturity of managing …

Do you know why?

Why is it important? Three things popped into my mind this week: a paper in the recent Sloan Management Review about the basic question every project should answer; a graphic in a book about project types due to Eddie Obeng; and recollections about reviewing projects. They all revolve around the question ‘why are we doing …

Where does change management fit?

Inside, outside, alongside In a recent tutorial, Prosci proposed some models for organising a change team with a project team. They came up with four models described below. I think they missed the most important model. Read through the article and see if you agree with me.

Three supports to successful change

Is Managing Change the same as Project Management? A recent tutorial from Prosci identifies three critical areas of activity needed for change success. The model is both simple and elegant. However, it opens the question about where should change management professionals go for their support. The three areas are: project management; sponsorship; and change management. …

Falling trees – missing benefits

Did you hear that? I am sure you are aware of the philosophical problem about a tree falling in a forest; if there is no one there to hear it, does it make a sound? Which amounts to the issue of if we don’t experience something then how do we know if it has happened. …