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The failure dilemma for change management

The Dilemma What about the mythical 70% failure rate for change in organisations? This has been searched for quite dilligently in the literature by Mark Hughes; who concluded that although well reported by very respected reporters, there was very little substantial measurement data to support the reports. Hence it becomes an urban myth. The dilemma …

Where projects end and change begins

Change adds value to projects In a recent Prosci article the author provides useful questions to elicit the value of doing people change on top of a delivery project. I also find that many people in the project world just don’t get the ‘change’ bit. A large multinational company I have talked to wants to …

Systemic Blunders

Structural failures leading to change failures In the previous blog I described the book, The Blunders of our Governments by Prof. Anthony King and Sir Ivor Crewe which describes a series of major blunders by our governments. The third part of their book covers the systemic failures (as opposed to the human failures) which have …

Making Decicions Work

Before, During, After I have put up a number of posts about making decisions and especially the key role of decision making in Change Management; such as ‘Good enough decisions‘ and ‘making decisions at the right time‘. I have come across a quote, attributed to Scott McNealy a founder and CEO of Sun Microsystems, which …

New Year, New Behaviour

New ways of thinking The new year party is over and everyone turns to wonder what the new year will be like. And then you start to think about what are you going to do to make it better and different. Of course there are plenty of articles and blogs to suggest some ideas — …

Where does change management fit?

Inside, outside, alongside In a recent tutorial, Prosci proposed some models for organising a change team with a project team. They came up with four models described below. I think they missed the most important model. Read through the article and see if you agree with me.

Quick, effective decision making

Good enough decisions Making decisions in a fast moving change initiative with deadlines and issues is very hard. Making the best decisions is impossible. Yet most managers in a change are hung out to dry for their bad decisions (with hindsight). A re-think about decision making and the culture around it is needed to improve …

Using a capability model for organisation change

Change Capability Model We have developed a simple capability model for organisation change. The purpose is to better understand the nature of organisation change and how people go about it. The model allows us to explain what sort of training is useful given the organisation’s capability maturity (i.e. the level they are at). It also …

Certificate in Managing Change eLearning pathway

C4CM are pleased to announce that two further modules towards the achievement of the Certificate in Managing Change have been added to the eLearning programme of courses.  The new modules are: Programme management overview Planning & estimating