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I have been reviewing some work this week and found the authors promoting a concept known as the Hawthorne Effect (of which more later). I read an article in the Economist in 2009 which pulled the rug from the whole concept of the Hawthorne Effect and underlined the danger of extrapolating a generic concept from …
Continue reading “A change in performance or the Hawthorne effect?”
A couple of recent experiences, training and consulting, have tested my assumption that a change manager (or change team) is needed to deliver a successful change.
Robert Cole, Managing Director, explores why employees need to be trained in several key areas for change to be a success. Click to read the full story published in Training Journal Magazine.
In a recent MIT Sloan Management Review (Winter 2013) one of the articles describes what it calls a ‘Middle Ground’ approach to change. I thought it worth reporting as it has a couple of neat ideas about where to get ideas for change.
One of our favourite web sites for both strategic change and little tips on doing change better is that run by the US consultancy called Prosci (pronounced pro — as in professional — and sci — as in science). The strength of the Prosci web site is that the insights they share come from both …
We believe that change in an organisation is a core competence; at least as much as finance, HR, marketing, sales, operations, or IT. So we advocate a senior manager who is accountable for successful change as a member of every senior management board â?? a Chief Change Officer or Director for Change. This person will …
