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Change Capability Model We have developed a simple capability model for organisation change. The purpose is to better understand the nature of organisation change and how people go about it. The model allows us to explain what sort of training is useful given the organisation’s capability maturity (i.e. the level they are at). It also …
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Strategic Change The key to a successful strategic change is to change the things that matter to an organisation’s survival; and leave the things that don’t matter to operations. In his seminal paper ‘What is strategy?‘ Michael Porter argues that effective operations is necessary for survival, but not sufficient. Strategy is always needed. So I …
Its the stakeholders that decide if a change is a success or failure. No matter how hard the change team plan a change, nor how creatively the team designs a change; if the stakeholders don’t buy in the change will not happen. Prosci are collecting data for their next research survey of organisations. To promote …
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Have you discovered the Heath Brothers? I hadn’t until I read an article in the McKinsey Quarterly Journal for April this year called ‘Making Great Decisions‘. The brothers have written 3 books and their latest is on decision making. This is a particular interest of mine as it relates to inherent team performance. The Heath …
Businesses are starting to make their use of big data a competitive advantage. A recent report from the MIT SLoan School of Management investigates the use of data in organisations (not just business). In the Economist recently they reported on the use of data in social science. For instance an analysis of mobile phone records …
Our awarded QCF credits (Qualifications Credit Framework) are ideal for toping up on continuing professional development (CPD) and can be used to apply for other post graduate qualifications such as Diplomas and Degree programmes. The qualifications are offered in modules that are appropriate for both change professionals and strategic managers. They work well to evidence …
Prosci and the Change Management Learning Center have released the second free webinar series for 2013. This special six-part series includes a selection of webinars that we feel you may find of interest. The webinars are run from the east coast in the US so they happen from 4pm to 5:30pm here in the UK …
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If the rate of change on the outside exceeds the rate of change on the inside; the end is in sight. Jack Welch In a recent comment column in the Economist, Schumpeter notes that in 1980 (just 30 years ago) a company in the top fifth of its industry had a 10% chance of falling …
I teach a course on strategy in a local management centre so I am keen on the link between strategy, change and operational excellence. I have just read a review in the Economist of a new book on strategy by A. G. Lafley and Roger Martin in which they describe how they turned Proctor & …
What is the difference between a project and business change? A lot of organisations use projects to deliver business change; whereas the most practiced change management method in the US (prosci) shows how to add business change to projects. So either a project delivers change (as most organisations want it to) or it doesn’t (which …
