If the rate of change on the outside exceeds the rate of change on the inside; the end is in sight. Jack Welch In a recent comment column in the Economist, Schumpeter notes that in 1980 (just 30 years ago) a company in the top fifth of its industry had a 10% chance of falling …
Tag archives: people & change
Strategy and change
I teach a course on strategy in a local management centre so I am keen on the link between strategy, change and operational excellence. I have just read a review in the Economist of a new book on strategy by A. G. Lafley and Roger Martin in which they describe how they turned Proctor & …
Projects versus business change?
What is the difference between a project and business change? A lot of organisations use projects to deliver business change; whereas the most practiced change management method in the US (prosci) shows how to add business change to projects. So either a project delivers change (as most organisations want it to) or it doesn’t (which …
What about those small change projects?
Small Projects When training in organisations I often come across line managers who are running quite small change projects. They typically involve only 2-4 staff (mostly part-time) and some IT resource. A typical scope might be: Change a process or data collection to meet a new statutory requirement Introduce a new form to collect data, …
Convincing people to change
In a recent posting on their web site Prosci have discussed their ADKAR model for describing how an individual makes a successful change. Towards the end of the article they provide data from a recent webinar in which they ask which stage of the model poses the biggest challenge. Just over two-thirds of the respondents …
How does that affect the benefits?
We have a focus for all of our training on change: delivering benefits to our clients. We also use a similar mantra with our clients to help them be successful in change which is: How does that affect the benefits? It is intended to focus every interaction, from the top down, on the benefits and …
Does the Change Curve exist?
What is the Change Curve I am sure many of you will have heard or know of the change curve. This is the idea that all humans go through a series of emotions as a result of a change. The curve shows the different emotions and plots time (x-axis) against a number of different measures …
A change in performance or the Hawthorne effect?
I have been reviewing some work this week and found the authors promoting a concept known as the Hawthorne Effect (of which more later). I read an article in the Economist in 2009 which pulled the rug from the whole concept of the Hawthorne Effect and underlined the danger of extrapolating a generic concept from …
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Do you need a Change Manager?
A couple of recent experiences, training and consulting, have tested my assumption that a change manager (or change team) is needed to deliver a successful change.
Training for change
Robert Cole, Managing Director, explores why employees need to be trained in several key areas for change to be a success. Click to read the full story published in Training Journal Magazine.