What is the difference between a project and business change? A lot of organisations use projects to deliver business change; whereas the most practiced change management method in the US (prosci) shows how to add business change to projects. So either a project delivers change (as most organisations want it to) or it doesn’t (which …
Tag archives: motivation to change
What about those small change projects?
Small Projects When training in organisations I often come across line managers who are running quite small change projects. They typically involve only 2-4 staff (mostly part-time) and some IT resource. A typical scope might be: Change a process or data collection to meet a new statutory requirement Introduce a new form to collect data, …
Convincing people to change
In a recent posting on their web site Prosci have discussed their ADKAR model for describing how an individual makes a successful change. Towards the end of the article they provide data from a recent webinar in which they ask which stage of the model poses the biggest challenge. Just over two-thirds of the respondents …
Does the Change Curve exist?
What is the Change Curve I am sure many of you will have heard or know of the change curve. This is the idea that all humans go through a series of emotions as a result of a change. The curve shows the different emotions and plots time (x-axis) against a number of different measures …
A change in performance or the Hawthorne effect?
I have been reviewing some work this week and found the authors promoting a concept known as the Hawthorne Effect (of which more later). I read an article in the Economist in 2009 which pulled the rug from the whole concept of the Hawthorne Effect and underlined the danger of extrapolating a generic concept from …
Continue reading “A change in performance or the Hawthorne effect?”
Do you need a Change Manager?
A couple of recent experiences, training and consulting, have tested my assumption that a change manager (or change team) is needed to deliver a successful change.
Training for change
Robert Cole, Managing Director, explores why employees need to be trained in several key areas for change to be a success. Click to read the full story published in Training Journal Magazine.
A Middle Ground approach to change
In a recent MIT Sloan Management Review (Winter 2013) one of the articles describes what it calls a ‘Middle Ground’ approach to change. I thought it worth reporting as it has a couple of neat ideas about where to get ideas for change.
Change Management at Prosci
One of our favourite web sites for both strategic change and little tips on doing change better is that run by the US consultancy called Prosci (pronounced pro — as in professional — and sci — as in science). The strength of the Prosci web site is that the insights they share come from both …
Chief Change Officer
We believe that change in an organisation is a core competence; at least as much as finance, HR, marketing, sales, operations, or IT. So we advocate a senior manager who is accountable for successful change as a member of every senior management board â?? a Chief Change Officer or Director for Change. This person will …