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Change saturation – change centres on stakeholders

Its the stakeholders that decide if a change is a success or failure. No matter how hard the change team plan a change, nor how creatively the team designs a change; if the stakeholders don’t buy in the change will not happen. Prosci are collecting data for their next research survey of organisations. To promote …

WRAP up your change

Have you discovered the Heath Brothers? I hadn’t until I read an article in the McKinsey Quarterly Journal for April this year called ‘Making Great Decisions‘. The brothers have written 3 books and their latest is on decision making. This is a particular interest of mine as it relates to inherent team performance. The Heath …

Change Analytics

Businesses are starting to make their use of big data a competitive advantage. A recent report from the MIT SLoan School of Management investigates the use of data in organisations (not just business). In the Economist recently they reported on the use of data in social science. For instance an analysis of mobile phone records …

Prosci second free webinar series for 2013

Prosci and the Change Management Learning Center have released the second free webinar series for 2013. This special six-part series includes a selection of webinars that we feel you may find of interest. The webinars are run from the east coast in the US so they happen from 4pm to 5:30pm here in the UK …

Rate of change increases

If the rate of change on the outside exceeds the rate of change on the inside; the end is in sight. Jack Welch In a recent comment column in the Economist, Schumpeter notes that in 1980 (just 30 years ago) a company in the top fifth of its industry had a 10% chance of falling …

Strategy and change

I teach a course on strategy in a local management centre so I am keen on the link between strategy, change and operational excellence. I have just read a review in the Economist of a new book on strategy by A. G. Lafley and Roger Martin in which they describe how they turned Proctor & …

Projects versus business change?

What is the difference between a project and business change? A lot of organisations use projects to deliver business change; whereas the most practiced change management method in the US (prosci) shows how to add business change to projects. So either a project delivers change (as most organisations want it to) or it doesn’t (which …

What about those small change projects?

Small Projects When training in organisations I often come across line managers who are running quite small change projects. They typically involve only 2-4 staff (mostly part-time) and some IT resource. A typical scope might be: Change a process or data collection to meet a new statutory requirement Introduce a new form to collect data, …

Convincing people to change

In a recent posting on their web site Prosci have discussed their ADKAR model for describing how an individual makes a successful change. Towards the end of the article they provide data from a recent webinar in which they ask which stage of the model poses the biggest challenge. Just over two-thirds of the respondents …

How does that affect the benefits?

We have a focus for all of our training on change: delivering benefits to our clients. We also use a similar mantra with our clients to help them be successful in change which is: How does that affect the benefits? It is intended to focus every interaction, from the top down, on the benefits and …