A comment piece in a recent edition of the economist looked at lessons that the rest of the world can take from the collaborative projects in Big Science. Big Science is things like the Large Hadron Collider at CERN at which the existence of the famous Higgs Particle was demonstrated to world wide interest. The …
Category archives: Change Psychology
Change saturation – change centres on stakeholders
Its the stakeholders that decide if a change is a success or failure. No matter how hard the change team plan a change, nor how creatively the team designs a change; if the stakeholders don’t buy in the change will not happen. Prosci are collecting data for their next research survey of organisations. To promote …
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WRAP up your change
Have you discovered the Heath Brothers? I hadn’t until I read an article in the McKinsey Quarterly Journal for April this year called ‘Making Great Decisions‘. The brothers have written 3 books and their latest is on decision making. This is a particular interest of mine as it relates to inherent team performance. The Heath …
Change Analytics
Businesses are starting to make their use of big data a competitive advantage. A recent report from the MIT SLoan School of Management investigates the use of data in organisations (not just business). In the Economist recently they reported on the use of data in social science. For instance an analysis of mobile phone records …
What about those small change projects?
Small Projects When training in organisations I often come across line managers who are running quite small change projects. They typically involve only 2-4 staff (mostly part-time) and some IT resource. A typical scope might be: Change a process or data collection to meet a new statutory requirement Introduce a new form to collect data, …
Convincing people to change
In a recent posting on their web site Prosci have discussed their ADKAR model for describing how an individual makes a successful change. Towards the end of the article they provide data from a recent webinar in which they ask which stage of the model poses the biggest challenge. Just over two-thirds of the respondents …
How does that affect the benefits?
We have a focus for all of our training on change: delivering benefits to our clients. We also use a similar mantra with our clients to help them be successful in change which is: How does that affect the benefits? It is intended to focus every interaction, from the top down, on the benefits and …
Does the Change Curve exist?
What is the Change Curve I am sure many of you will have heard or know of the change curve. This is the idea that all humans go through a series of emotions as a result of a change. The curve shows the different emotions and plots time (x-axis) against a number of different measures …
A change in performance or the Hawthorne effect?
I have been reviewing some work this week and found the authors promoting a concept known as the Hawthorne Effect (of which more later). I read an article in the Economist in 2009 which pulled the rug from the whole concept of the Hawthorne Effect and underlined the danger of extrapolating a generic concept from …
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Change Management at Prosci
One of our favourite web sites for both strategic change and little tips on doing change better is that run by the US consultancy called Prosci (pronounced pro — as in professional — and sci — as in science). The strength of the Prosci web site is that the insights they share come from both …